TLTApprenticeExperience.com | Privacy Policy & GDPR Compliance Statement - Caypho (an AllAboutGroup Holdings Ltd brand)

TLTApprenticeExperience.com was created by Caypho (an AllAboutGroup Holdings Ltd brand) on behalf of TLT's Early Careers team.

AllAboutGroup Holdings Ltd is a key data processor for TLTApprenticeExperience.com and this privacy policy sets out how AllAboutGroup Holdings Ltd uses and protects any information that we process when you use or register with TLTApprenticeExperience.com

AllAboutGroup Holdings Ltd is committed to ensuring that your privacy is protected.

You can be assured that any personal data, by which you can be identified when using this website, will only be used in accordance with this privacy statement.

AllAboutGroup Holdings Ltd may change this policy from time-to-time by updating this page. We will notify you of any changes or updates we make. You should also check this page occasionally to ensure that you are happy with any changes. This policy was last updated on 22.02.2024.

If you have any questions, please email us at: mydata@allaboutgroup.org

About GDPR

As of 25 May 2018, all organisations that process personal data on citizens of the EU are required to comply with the EU General Data Protection Regulation (GDPR).

The GDPR replaced the Data Protection Directive 95/46/EC and was designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way that organisations, which operate within the region, approach data privacy.

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular reference to an identifier. A broad range of personal identifiers constitute personal data, including: name, location data and IP address.

Our commitment to GDPR

AllAboutGroup Holdings Ltd has always been committed to data protection and the regulations introduced in 2018 provided us with a welcome opportunity to review our already robust data protection policies and procedures, and strengthen our commitment to data protection.

Everybody at AllAboutGroup Holdings Ltd, at the highest management level and throughout the organisation, understands the need for stringent data protection policies and procedures, and we all take responsibility for complying with the GDPR.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We take a data protection by design and default approach, and put appropriate data protection measures in place throughout the entire lifecycle of our processing operations.

We are also committed to ensuring that all third party data processors that process personal data on our behalf fully comply with the GDPR. We do not enter into contracts with other data processors unless they can demonstrate the steps they have taken towards compliance.

As an organisation, we are dedicated to continually reviewing and improving our data protection procedures and accountability measures. If you have any questions relating to data protection and/or our privacy policy, please send us an email at mydata@allaboutgroup.org

What personal data do we process?

When you sign up to TLTApprenticeExperience.com, we collect and store the following data:

- Your name;
- Your email address;
- Your password;
- Your current academic/career stage
- Your closest TLT office location.

Before we process any of your personal data, we obtain active, clear consent from you. According to the GDPR, this should be explicit and requires a very clear and specific statement of consent.

When we ask you to agree to our Privacy Policy, we provide you with all of the information you need on how and why we process this data.

This is hugely important, as we want to offer all individuals real choice and control when using this website.

How do we obtain your consent to process your personal data?

We have made sure that the data processing consent request on the website is communicated in a clear and concise way. We require you to provide a positive opt-in and we don’t use pre-ticked boxes or any other methods of default consent.

We also use third party data processors to help us process some of your personal data. A list of these can be found below.

We are committed to ensuring that all of the third party data processors that process personal data fully comply with the GDPR. Indeed, we do not enter into contracts with other data processors unless they can demonstrate the steps they have taken towards compliance.

When you use this website generally, even as an unregistered user, we may place cookies on your browser to log your session, record user traffic via Google Analytics.

You can control which cookies we place on your browser via the website’s cookie control module.

Age restrictions

You must be aged 13 or older to register with TLTApprenticeExperience.com

Should we become aware that any site users under 13 are using the site, we will remove their profile and the personal data that we have collected.

Any personal information you choose to share on the site is at your own risk, but if you are concerned at all, and are aged between 13 and 17, we recommend that you seek advice from your parents or guardians before deciding to share your personal data with us.

Why do we process this personal data and what do we do with it?

We require your personal data for the following reasons:

- To provide you with password-protected access to the platform;

- To enable TLT to contact you about potential career opportunities with their firm.

We also use the following information to improve our products and services, customise the website according to your interests:

- Which pages you visit;

- The time of your visit;

- How long you spend on each page;

- How long you remain on the website;

- The method/ by which you were referred to our website, e.g. via Google or social media channel;

- Your general site browsing habits;

- The type of device you used to access the website;

- The type of web browser you used to access the website;

- The type of operating system you used to access the website;

- Your network location and IP address.

Where is this personal data stored?

All of the data you give us consent to process when you sign up to TLTApprenticeExperience.com is securely stored on a dedicated server which is managed by eUKhost at their UK Data Centre.

The data centre is independently audited to ISO27001 standard and is protected from both physical and electronic intrusion at all times using some of the most sophisticated technologies.

Security is a top priority at the Data Centre. 24 x 7 on-site security guards, ID-based access policy, electronic access controls, external and internal CCTV monitoring, and perimeter fencing with controlled gate access safeguard the data hall from unauthorised access.

All of the data you give us consent to use by opting into cookies on your browser is processed by Google Analytics or Google Ad Manager.

3rd party data processors we may use to help process your data

Here is a list of the 3rd party data processors we may use to store or process your personal data:

- Leadpages
- Google Analytics
- Google Ad Manager
- Survey Monkey
- Mailchimp
- Heart Internet

We are committed to ensuring that all of the above third party data processors that process personal data on our behalf are fully compliant with the GDPR.

We do not enter into contracts with other data processors unless they can demonstrate the steps they have taken towards compliance.

Security measures and procedures

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have analysed the risks presented by our processing and have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

TLTApprenticeExperience.com has an SSL Certificate installed. This means when you are browsing on the website a secure connection will be established, and the connection between your browser and the server will be secure. You can see that our SSL Certificate is working correctly because a padlock or green bar will show in the address bar in your browser, depending on which one you use.

This is a method of cryptography and encrypts the data that is sent from your browser to our server. This means that if a hacker were to intercept that message, they will only be able to see a cryptographic code that it is impossible for them to break. Only the intended recipient of this data (i.e. our secure server) will be able to understand and process it.

We regularly review our information security policies and measures and improve them where necessary. We also conduct regular testing and reviews of our measures to ensure they remain effective. We also make sure that any data processors we use implement appropriate technical measures.

How long do we retain your data?

The GDPR states that personal data should be stored for no longer than is necessary for the purposes for which the personal data is processed. With that in mind, we only store personal data on our users for a maximum of 12 months after they register, unless they request otherwise.

Data breach policy and procedure

Since we started our company, we have never suffered any data breaches or attacks on our system. This is because we are fully committed to securing your personal data. We make sure that we constantly review and update our security practices where necessary.

In the event that our is database subject to a data breach, however, we have a data breach policy and procedure in place to help mitigate against impact this may have on your personal security.

We have prepared a response plan for addressing any personal data breaches and have put a data breach procedure in place. All members of our staff are educated about this procedure and are given access to the guidance and resources required to notify our Head of Operations if they suspect that a data breach has occurred.

If it is ascertained that a data breach has, in fact, taken place, we have outlined a process to assess the likely risk to individuals as a result of the breach.

We will then notify the ICO of a breach within 72 hours and the individuals affected without undue delay. We will also provide any affected individuals with advice on how to protect themselves from its effects.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights as a data subject & controlling your personal data

Once you have registered with TLTApprenticeExperience.com, you are entitled to:

- Access the data we hold on you;
- Rectify the data we hold on you if you believe it to be incorrect;
- Request that the data we hold on you be erased;
- Request that we restrict the processing of the data we hold on you;
- Obtain and reuse the data we hold on you for different services;
- Object to the use of your data for direct marketing.

To exercise your rights and request any of the above, please email mydata@allaboutgroup.org

We will not charge you to request any of the above, unless the request is deemed to be excessive. In the unlikely event of this happening, we may charge you a small fee to cover the costs of this excessive request.

If you have any concerns about this Privacy Policy or how we handle your personal data, you have the right to lodge a complaint to the GDPR’s supervisory authority in the UK.